Smart, AI-Powered Engagement Across All Channels
Brombler is dedicated to enhancing customer interactions and agent experiences, cutting costs, and boosting revenue.
We assist top brands in empowering their agents, and delivering unparalleled experiences throughout the entire customer journey.
What you get with Brombler
Virtual assistant & chatbot
Ready to assist, chat, and simplify interactions. With them, waiting is a thing of the past, and personalized assistance is just a conversation away!
Live Assist
Live Assist simplifies how customers connect with agents, helping increase customer satisfaction, agent efficiency, and revenue
Voice-to-Digital
Voice-to-Digital guides customers to their preferred digital channels, reducing contact center costs while ensuring swift and effective issue resolutions.
Conversational IVR
Conversational IVR provides natural, human-like interactions for inbound telephone queries. This solution encourages self-service ands boosts customer satisfaction
Call steering
Call Steering revolutionizes IVR experiences, directing callers to the right destination on the first attempt.
Analytics
By monitoring and analyzing your omnichannel experiences, this solution enhances customer engagement, maximizes ROI, and provides effective analytics and reporting to optimize your customer's overall experience.
Our AI-First Approach
Optimize outcomes by blending automated processes with human engagement
Automate 80%+ of Interactions
Improve Agent Efficiency
Brombler places AI in your agents’ corner, helping them significantly improve average handle time (AHT), first contact resolution (FCR), and boosting agent satisfaction and retention.
Transform self service into an effortless experience
Conversational IVR lets customers chat naturally to fix issues, just like talking to a real person. Smart voicebots predict needs, give personal greetings, and adjust their tone to solve problems upfront. This leaves your agents free for more important tasks.
Industries
Financial services
Simplify customer interactions, enhance security, and optimize operational efficiency in the financial sector. Brombler's cutting-edge AI solutions empower agents and deliver exceptional experiences to clients in the financial services industry.
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Municipalities
Enhance citizen interactions with Brombler's AI-first approach. From streamlined call steering for public services to personalized virtual assistants, we optimize engagements, reduce call abandonment, and ensure a seamless experience for citizens interacting with government services.
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Discover the future of customer service. Book your Brombler demo now!
Our Address
Str. Mircea Eliade nr. 4
Cluj-Napoca, România
Contact
Email: bro.at.brombler.com
Phone Number: +40370489000
Contact Us on WhatsApp,
+40370489000