Live Assist

Brombler Live Assist offers AI-powered solutions that optimise customer service interactions. Improve connections with agents, enhance customer satisfaction, boost agent efficiency, and drive revenue.

Benefits

Enhanced Customer Satisfaction

Deliver engaging digital experiences tailored to customers' schedules, leading to fast, effective resolutions. Provide agents with proactive insights to improve service outcomes and identify valuable selling opportunities.

Improved Agent Efficiency

Optimize agent efficiency by delivering relevant information exactly when they need it. Equip agents with the tools to stay focused on serving customers and closing sales.

Increase Operational Efficiency

Keep pace with growing contact volumes while controlling costs. Leverage asynchronous conversations to enable agents to handle more concurrent engagements without increasing headcount.